• hands-on, instructor-led training classes
• design training schedules
• register employees for training
• provide outlines to employees
• arrange pre and post skill assessments
• supply reports to training directors
• instructional design of courseware
• "help desk" support
• arrange private one-on-one training
• customize training courses for your employees
• classroom rentals

Our Training Philosophy

Software Solutions'  training goal is to make the use of computer technology more productive and rewarding for both the individual and the organization.  To achieve this we incorporate the following philosophical and practical framework for our training programs and instructors:

Instructors 

Instructors are committed to a "keep it simple" strategy.  Their focus is to get the message across rather than impress the customer with their knowledge.

Instructors possess dynamic communication and presentation skills along with a proven track record in successful group training.

Instructors have a strong working knowledge at all levels (introductory, intermediate, and advanced) of their assigned software product and its use in the business environment.

Instructors explain both simple and complex concepts and functions to all levels of users with a "No Question is Ever Stupid" attitude.

Instructors continually explain the benefits of certain features and functions during the training process and relate it to the customer's work environment.

Courseware

We use professionally published and certified training guides for every course taught, and also provides custom training guides and company or department practice guides on request.

All of our training guides use easy to follow step-by-step instructions for both class use and for permanent reference.  They recommend the easiest and simplest approach to get the job done. Training courseware provides examples that parallel those in the customer's office.

Course Delivery and Guarantee

Software Solutions Team offers a training guarantee on all of their classes including the ability to repeat a class or a refund.

Click here for our Satisfaction Guarantee and Class Retake Policy